AI visibility

AI traffic vs AI Tracker

The most common mix-up: visits from chats versus citation tests.

The two sections answer different questions. Traffic → AI assistants asks “did a person come from AI?”. AI Results Tracker asks “does the brand appear when we test a specific phrase?”.

AI traffic
GA referral sessions, behavior and key events.
AI Tracker
Cited/mentioned/missing status by engine, keyword and date.
Google AI Overview
A SERP feature; not equal to a ChatGPT referral.

Four normal scenarios

  1. There is traffic, no Tracker data: nobody has run an AI check.
  2. There is a Tracker citation, no traffic: users did not click or the referrer is missing.
  3. There are both: visibility exists and some people visit.
  4. There are neither: check configuration, data freshness and content fit.

A correct report

  1. 1
    Show the AI visibility rate/statuses

    From the Tracker.

  2. 2
    Show the AI referral sessions

    From GA.

  3. 3
    Show key events

    Only if they are configured.

  4. 4
    Add the limitations

    Referrer loss and the instability of LLM answers.

Questions & answers

Why does ChatGPT cite me manually, but the Tracker shows “missing”?

Wording, date, model, personalization and sampling can differ.

Can I see other people’s conversations?

No. The Tracker sends controlled test phrases; it has no access to visitors’ conversations.